Privacy Policy
Last updated: April 12, 2024
At Ezy Ayurved, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping address
- Billing information (processed securely through payment gateways)
Order Information
- Products purchased
- Order history
- Payment details (encrypted)
- Delivery preferences
Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
Order Processing
To process and fulfill your orders, including shipping and delivery.
Customer Support
To respond to your inquiries and provide customer service.
Security
To protect against fraud and unauthorized transactions.
Improvements
To analyze website usage and improve our services.
3. Data Protection
We Do NOT Sell Your Data
We want to make this absolutely clear: We do NOT sell, trade, or rent your personal information to third parties. Your data is used solely for order processing and customer service purposes.
Security Measures
We implement appropriate security measures to protect your information:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security audits and updates
- Limited access to personal information
- Secure payment processing through trusted gateways
4. Cookies Usage
5. Third-Party Services
We use trusted third-party services for specific functions:
Payment Processing
Razorpay, Stripe, or other secure payment gateways
Shipping Partners
Delivery services like Delhivery, Blue Dart, etc.
Analytics
Google Analytics for website usage statistics
These services have their own privacy policies, and we recommend reviewing them. We only share necessary information with these services to perform their functions.
6. Your Rights
Access & Correction
You can access and update your personal information in your account settings.
Data Deletion
You can request deletion of your account and personal data.
Opt-Out
You can opt-out of marketing communications at any time.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@ezyayurved.com
Phone: +91 9512648085
Address: 212, 3rd Floor, Nilkamal Complex, Adarsh Street, Upleta - 360490
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.